NOTICE:
ALL OFFICES ARE CLOSED EVERY WEDNESDAY
FROM 8-10 a.m. FOR STAFF TRAINING. THE MAIN OFFICE DRIVE-THRU IS OPEN. 

MAIN OFFICE
1444 E. Sunshine
Springfield, MO 65804

Phone: (417) 820-2931
Toll Free: 1-800-711-0676
Fax: (417) 820-8011

Lobby Hours:
Monday – Friday
8:00am to 5:00 p.m.

Drive-Thru Hours:
Monday – Thursday
7:30 a.m. to 5:30 p.m.
Friday
7 a.m. to 5:30 p.m.

Hospital Branch 
1235 E. Cherokee
Springfield, MO 65804

Mailing Address:
1444 E. Sunshine
Springfield, MO 65804

Phone: (417) 820-2932
Fax: (417) 820-7782

Hours:
Monday – Friday
Lobby: 7:00 a.m. to 3:30 p.m.

St. Louis Branch    
621 S New Ballas

Suite 72B
St Louis, MO 63141

Phone: (314)251-4540
Fax: (314) 251-4544

Hours:
Monday – Friday
Lobby: 8 a.m. to 4:30 p.m

Oklahoma City Branch    
4200 W Memorial Rd
Oklahoma City, OK 73120

Phone: (405) 752-3632
Fax: (405) 752-3236

Hours:
Monday – Friday
Lobby: 8:00 a.m. to 4:30 p.m.

Joplin Branch    
100 Mercy Way
Joplin, MO 64804

Phone: (417) 556-6639
Fax: (417) 556-6611

Hours:
Monday – Friday
Lobby: 8 a.m. to 4:30 p.m

Fort Smith Branch    
7301 Rogers Ave.
Fort Smith, AR 72903

Phone: (479)-314-6095
Fax: (479)-314-6096

Hours:
Monday – Friday
Lobby: 8 a.m. to 4:30 p.m

Lost or Stolen Credit Card:
1-800-442-4757

Lost or Stolen Debit Card:
1-833-933-1681

Live agents 24/7

Dispute Initiation:
1-866-279-1399

Hours: M-F 8am-8pm EST

Card Activation/PIN Change:
1-833-990-0755

Dial 24 – 24 Hour Phone Teller:
417-820-2915 or 1-866-934-2524

Email Mercy Credit Union  support@mymercycu.com (Include first and last name in email. Do not include entire account number in email for security purposes)

Member Feedback
Tell us what you think about our website, our products, our organization, or anything else that comes to mind. We welcome all of your comments and suggestions.

Routing Number: 286586416

Upcoming Holiday Closings:

Memorial Day: Monday, May 27, 2024

Juneteenth: Wednesday, June 19, 2024

4th of July: Thursday, July 4, 2024